Most impressed with working with me and answering all my questions.
It was a pleasure working with the entire team and all the sub contractors. The project plan provided at contract signing and continued updates ensured we were always informed and allowed us to plan properly around the project for other things going on. We will most certainly look to you for our next projects! We will also recommend you to our other fraternity and sorority houses at WPI for any upcoming work through our alumni network. Having been involved in these project on this chapter house for over 15 years or so, I can say this was the smoothest project we’ve ever undertaken.
Ron Haviland is a top of the line person! His overall professionalism is second to none!
I want to commend George Germain for his professionalism, his knowledge of his work, his ability to communicate and explain what is to be done and how it will be done, and most of all his managerial skills to get his staff to deliver on time. The staff was prompt to work every day, courteous and clean. They were mostly painters and did a high quality job. I would recommend QCI very highly to anyone.
I just want to say THANK YOU. Mike took a bad situation (flooded basement) and turned it into a good one. Loved the finished product.
Matt as outstanding…very nice, calm, and worked hard
Very easy to work with, prompt, very reliable. Fast and great workmanship!
I want to thank you for helping us so quickly. Going without heat and lights in the middle of winter was difficult. Without your quick work, we would have had to leave our home. Thank you again,
Able to handle historic renovations without any problems. David & Wes wer very good with all of the subs. All subs were outstanding. A GREAT THANK YOU to David, Wes, Ron & Jon!
P.S. Tatiana too!!!
This letter is to express my sincere thanks to you and the entire Quality Contracting Team.
When our home sustained damage from the ice dams in February, I was not 100% comfortable using the repair companies Liberty Mutual directed us to as the reviews I read for them were not very good. Fortunately for us, these companies never even called us back for weeks. In the meantime, I went to the Better Business Bureau and MA State recommended water mitigation companies and found Quality Contracting. Much to my surprise, you responded to me the very day of my first call and were out to see us within a day or two.
You and Craig were both professional and made me feel comfortable with the services Quality was able to offer us. Tatiana, the mitigation team, and all the guys that completed the work were always polite, professional and kept me in the loop whenever I had questions. As my husband was generally at work, I was always comfortable having your Team in our home whether I was here or not, and that gave me great peace of mind.
We are so thankful to have been able to work with you, and we will make sure to a) keep
Quality’s number in our files (hopefully it will be for future cabinet installs and no more
insurance!) and b) recommend Quality to anyone we hear of in need of a reputable contracting company.
You came highly recommended by previous customers, the Tuckers, after we received significant damage afer Hurricane Irene. Once we got the insurance problems out of the way, everything else was smooth sailing. Dave and crew (everyone) worked hard and fast and efficient. They’re all real nice guys, especially Dave. We are looking forward to hiring you again in the very near future. We love our house. Thank you so much for everything, including the discount – was ery nice of you to do that. Mike Holmes from Holmes on Homes would be proud
Todd was here the day of the fire. Scott called us to follow up. Subs were all just as great as all of the Quality employees. Everyone was great! Love our house.
First, Dave and Wes along with the plumbers, electricians and plasterers who I met with briefly, did a great job not only getting the job done, but doing so on schedule, leaving a spotless house and making accommodations to allow us to live as easily as possible while work was ongoing (such as reassembling our kitchen while we waited for the cabinets to be delivered).
Second, the subcontractors, primarily on the tiling (Payneless and cabinets did a great job as well. Everyone we interacted with was extremely knowledgeable and informative, thus helping us not only to repair the damage to our house, but to improve it.
Just wanted to let you know what a great job Ed, Wayne and the other Quality employees that worked on our house did. They were all great to work with.
Please let them know how much Jay and I appreciate their hard work.
Donald and I wanted to personally thank you for making a very difficult year much easier for us. We were overwhelmed with the water damage 22 Summer Street suffered last Easter. When we meet you and realized the burden you would take over was a tremendous relief.
Each member of your team at Quality was professional, caring and a pleasure to work with. Your reassurance and calm demeanor throughout, Barbara’s kind words and advice (“have a glass of wine”) when I had a melt-down, Tatiana who was always on top of things, Craig’s attention to detail and of course Edward, my personal carpenter, who was invaluable to us. Edward always assured us he could so anything and he could!
It was such a help throughout the past months that there was always someone to speak with and answer our questions.
I also wanted to acknowledge the other contractors that worked on the building. All work has been “quality”. We are continuing to do a few additional upgrades on the building and are using contracts that you have recommended.
It is our hope that we never experience such a crisis again. However, if we do Quality Contracting, Inc. would be the first to call.
With Thanks and Gratitude,
As a scattered site project – supervision/management was key to the success of its outcome. Quality had staff covering production management, on site management and requisition staff as well.
Worcester Common Ground has completed many projects with Quality Contracting in the past 15 years. We value their workmanship and ability to complete some on the most difficult housing stock in the city. I am happy to provide any additional information.
We had what we considered to be an excellent project manager, Corey Bjork, who not only kept the project going forward continuously, but gave us valued guidance in making the many decisions that were required as it went along. We’re very happy with the finished project!
You never have to worry about the project when Quality Contracting is involved. Excellent Service start to finish!
I just wanted to tell you how nice it was to work with everyone associated with the Otis Street Project. All of the people I came I contact with were very professional. Even with Dave going into the hospital the project stayed on track and finished on schedule.
It was great working with you
On November 11, 2009, there was a fire at a three family house that my wife and I own at 19 Wilson Street in Worcester. Fortunately, no one was hurt, but as you can imagine, it was a very stressful day. Walking through the burned out building with the adjuster from insurance company the next day, I had no idea what my next steps should be.
Fortunately, a quick internet search le me to Quality Contracting. From the first phone call to Barry Testagrossa, to meeting with Jon, Jon Yancik, Craig Lamica, Dickie, Tatiana and Barbara, your staff has been top notch. Quality Contracting has exceeded every expectation I had, and not only finished the job ahead of schedule, but delivered to me a brand new, state of the art building.
I would also like to single out Jon Yancik. As a rental property owner, he understood what I was going through and put me at ease at many times throughout the project. Jon is a great asset to your company.
Please do not hesitate to contact me for any referrals you may want – it would be a pleasure to recommend your company to others.
Thank you for a great job!
The Board of the Hillside Restoration Project wishes to thank you and your staff for the work you have completed at the Gough House in Boylston.
Patrick indicated that you had one of your workers replace the faulty thermostat in one of the heaters at the back of the house – at no additional charge. We are extremely grateful for this as a small non-profit with a big job to do and very small income.
Thank you very much for the great job you did managing the built out of the Women’s Image Center. I know it was a small job for your company and do appreciate the effort.
After being in the space working for a month now it is heartwarming to see how the women I see are touched by this special place.
I want to let you know how impressed I am with the professionalism displayed by your contractors today. They were efficient, thorough, polite, knowledgeable, and respectful of our property. Time was taken to explain in terms I could understand, the initial results, so that I could accurately rely the information to Ron when he arrived home. As soon as he walked in the door, he could see evidence of their outstanding work ethic. Having less positive experiences in the past, we feel confident the Quality Contracting is the company we want looking out for us
Ray and I would like to thank Corey and your company for the fantastic work you did at our home. All the men were professional and polite. The painters and carpenters were super!
We will recommend Corey and your associates to our friends!